Shipping Policy

PrimePhysique is committed to delivering your supplements quickly and safely. Please review our shipping guidelines below to understand order processing, delivery times, and associated costs.

1. Order Processing

  • Orders are processed within 1-2 business days of payment confirmation (excluding weekends and holidays).

  • You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods & Delivery Times

  • Standard shipping takes approximately 2-7 business days depending on your location.

  • Expedited shipping is available for select locations at additional cost.

  • International shipping is available to select countries; delivery times vary based on destination and customs.

3. Shipping Costs

  • Shipping costs are calculated at checkout, based on weight, dimensions, and destination.

  • Free shipping may be offered for orders above a specified amount, as advertised on the website.

  • Any additional import duties or taxes for international shipments are the responsibility of the customer.

4. Shipment Tracking

  • You will receive a tracking link once your package has been dispatched.

  • Tracking is provided via our courier partners' websites for your convenience.

5. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses unless specified.

  • Some products may have shipping restrictions due to local regulations in certain countries.

6. Lost, Damaged, or Missing Packages

  • If your order is lost or arrives damaged, contact us within 7 days of delivery at primephysiqueprod@gmail.com or call 9930300104.

  • Claims for missing or damaged packages will be handled promptly, and replacements or refunds will be processed in accordance with our Return Policy.

7. Change of Shipping Address

  • Shipping address changes must be made before your order is dispatched by contacting customer service.

  • Once your package is shipped, address changes may not be possible.

8. Contact Us

For any shipping-related questions or assistance, please contact:
primephysiqueprod@gmail.com